Privacy Policy and Data Protection Information

Our Commitment to Your Privacy

At Saruthalivane, we take your privacy seriously and are committed to protecting your personal information in accordance with Malaysian data protection laws and international best practices

This policy explains how we collect, use, and safeguard your data when you use our financial planning services

Information We Collect

We collect information necessary to provide our services and improve your experience

  • Personal details like name, address, and identification information
  • Contact information including email address and phone number
  • Information about how you use our website and services
  • Technical data such as IP address, browser type, and device information

How We Use Your Information

Your information is used solely for legitimate business purposes related to our financial planning services

  • Providing our financial planning consultation services
  • Communicating with you about your account and services
  • Improving our website and service offerings
  • Meeting legal and regulatory requirements

Legal Basis for Processing

Under Malaysian data protection law, we process your data based on the following legal grounds

Primary Legal Basis: We process your data based on your consent and our legitimate business interests in providing financial planning services

When We Share Information

We only share your information in limited circumstances and with trusted parties

  • With service providers who help us operate our business
  • When required by law or regulatory authorities
  • With third parties when you provide explicit consent

How We Protect Your Data

We implement appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure

Your Privacy Rights

Under Malaysian law and international standards, you have certain rights regarding your personal data

  • Right to access your personal information we hold
  • Right to correct inaccurate or incomplete data
  • Right to request deletion of your data in certain circumstances
  • Right to restrict processing under specific conditions
  • Right to receive your data in a portable format
  • Right to object to certain types of data processing

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website

For detailed information about our cookie practices, please see our Cookie Policy Cookie Policy

How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Financial records may be kept for up to seven years as required by Malaysian regulations

Protection of Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes through email or website notice

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your rights, please contact us

Email: info@saruthalivane.com

Phone: +601672504819

Address: Jalan Raja, Kuala Lumpur City Centre, 50050 Kuala Lumpur, Malaysia

Last Updated: July 23, 2025